THE I.LI.LEWA COMPANIES CORPORATE WEBSITES AND TERMS AND CONDITIONS

Effective Date: September 10, 2018

I. OVERVIEW

THANK YOU FOR VISITING THE I.LI.LEWA COMPANIES WEBSITE (THE “SITE”). THE I.LI.LEWA COMPANIES INCLUDING I.LI.LEWA ENTERPRISE HOLDINGS, LLC, I.LI.LEWA MANUFACTURING, LLC, I.LI.LEWA DISTRIBUTION, LLC, AND ITS FAMILY OF BRAND SITES INCLUDING WITHOUT LIMITATION IDENTITY NARRATIVE, HOLLINGWORTH AND DUNN (COLLECTIVELY “ILILEWA” AND HEREINAFTER ALSO REFERRED TO AS “IC”, “US”, “OUR” OR “WE”) THANK YOU FOR VISITING OUR SITES. BY VISITING THIS SITE YOU ARE SUBJECT TO ITS TERMS AND CONDITIONS IN THEIR ENTIRETY (HEREINAFTER REFERRED TO AS THE “TERMS AND CONDITIONS”) AND THE I.LI.LEWA COMPANY PRIVACY POLICY (HEREINAFTER REFERRED TO AS THE “PRIVACY POLICY”). IT IS IMPORTANT THAT YOU READ ALL THE TERMS, CONDITIONS, POLICIES INCLUDING WITHOUT LIMITATION AND DISCLAIMERS CAREFULLY.

THE IC PROVIDES THE CONTENT AND SERVICES AVAILABLE ON THE SITE TO YOU SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS, OUR PRIVACY POLICY, OUR SALE TERMS. OUR USE TERMS, AND OTHER TERMS AND CONDITIONS AND POLICIES WHICH YOU MAY FIND THROUGHOUT OUR SITE IN CONNECTION WITH CERTAIN FUNCTIONALITY OR FEATURES,

ALL OF WHICH ARE DEEMED A PART OF AND INCLUDED WITHIN THESE TERMS AND CONDITIONS (COLLECTIVELY, "TERMS AND CONDITIONS"). YOU MAY BE ACCESSING OUR SITE FROM A COMPUTER OR MOBILE PHONE DEVICE AND THESE TERMS AND CONDITIONS GOVERN YOUR USE OF OUR SITE AND YOUR CONDUCT, REGARDLESS OF THE MEANS OF ACCESS. BY ACCESSING OR USING THE SITE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ, UNDERSTAND, AND AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THESE TERMS AND CONDITIONS.

THIRD PARTY SITES WHERE WE POST CONTENT, CONTENT IS POSTED ON OUR BEHALF, OR WHERE WE INVITE YOUR FEEDBACK, INCLUDING WITHOUT LIMITATION SUCH AS INSTAGRAM, TWITTER, FACEBOOK, SNAPCHAT, LINKEDIN AND GOOGLE+ (HEREINAFTER REFERRED TO AS "THIRD PARTY SITES") ARE USED BY IC AND YOU WILL INTERACT WITH SUCH SITES WHEN YOU INTERACT WITH IC. IC’S TERMS AND CONDITIONS MAY PROVIDE GUIDELINES IN CONNECTION WITH OUR INTERACTIVE SERVICES, INCLUDING SERVICES THAT INVOLVE THIRD PARTY SITES, BUT IC DOES NOT CONTROL THOSE THIRD PARTY SITES, AND THESE TERMS AND CONDITIONS DO NOT APPLY TO COMPANIES THAT WE DO NOT OWN OR CONTROL, OR TO THE ACTIONS OF PEOPLE THAT WE DO NOT EMPLOY OR MANAGE. PLEASE ALWAYS CHECK THE TERMS OF USE POSTED ON ANY THIRD PARTY SITES.

BY USING OUR SITE YOU AGREE TO OUR TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, YOU MAY NOT USE OUR SITE.

THE SECTION BELOW TITLED “DISPUTES” CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS AND SHOULD BE READ IN ITS ENTIRETY.

II. PRIVACY

PLEASE REVIEW THE IC PRIVACY AND COOKIE POLICY SO THAT YOU MAY UNDERSTAND OUR PRIVACY PRACTICES.

III. ACCURACY OF INFORMATION

WE ATTEMPT TO BE AS ACCURATE AS POSSIBLE WHEN PROVIDING YOU WITH INFORMATION ON THIS SITE; HOWEVER, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT WARRANT THAT THE CONTENT AVAILABLE ON THE SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.

IV. INTELLECTUAL PROPERTY

ALL INFORMATION AND CONTENT AVAILABLE ON THE SITE AND ITS “LOOK AND FEEL", INCLUDING BUT NOT LIMITED TO TRADEMARKS, LOGOS, SERVICE MARKS, TEXT, GRAPHICS, LOGOS, BUTTON ICONS, IMAGES, AUDIO CLIPS, DATA COMPILATIONS AND SOFTWARE, AND THE COMPILATION AND ORGANIZATION THEREOF (COLLECTIVELY, THE "CONTENT"). THE CONTENT IS THE EXCLUSIVE PROPERTY OF IC, OUR AFFILIATES, PARTNERS OR LICENSORS, AND IS PROTECTED BY UNITED STATES AND INTERNATIONAL LAWS, INCLUDING LAWS GOVERNING COPYRIGHTS AND TRADEMARKS.

EXCEPT AS SET FORTH IN THE LIMITED LICENSES IN SECTION V, OR AS REQUIRED UNDER APPLICABLE LAW, NEITHER THE CONTENT NOR ANY PORTION OF THE SITE MAY BE USED, REPRODUCED, DUPLICATED, COPIED, SOLD, RESOLD, ACCESSED, MODIFIED, OR OTHERWISE EXPLOITED, IN WHOLE OR IN PART, FOR ANY PURPOSE WITHOUT OUR EXPRESS, PRIOR WRITTEN CONSENT.

V. LIMITED LICENSES

A. WE GRANT YOU A LIMITED, REVOCABLE, NON-TRANSFERABLE, AND NON-EXCLUSIVE LICENSE TO ACCESS AND MAKE PERSONAL USE OF THE SITE. YOU UNDERSTAND AND AGREE THAT YOU WILL NOT DO OR ATTEMPT TO DO OR CAUSE ANY THIRD PARTY TO DO OR ATTEMPT TO DO ANY OF THE FOLLOWING IN CONNECTION WITH YOUR USE OF THE SITE:

FRAME OR UTILIZE FRAMING TECHNIQUES TO ENCLOSE THE SITE OR ANY PORTION THEREOF;

USE ANY META TAGS, "HIDDEN TEXT", ROBOTS, SPIDERS, CRAWLERS, OR OTHER TOOLS, WHETHER MANUAL OR AUTOMATED, TO COLLECT, SCRAPE, INDEX, MINE, REPUBLISH, REDISTRIBUTE, TRANSMIT, SELL, LICENSE OR DOWNLOAD THE SITE, CONTENT (EXCEPT CACHING OR AS NECESSARY TO VIEW THE SITE), OR THE PERSONAL INFORMATION OF OTHERS WITHOUT OUR PRIOR WRITTEN PERMISSION OR AUTHORIZATION;

MAKE ANY USE OF THE SITE OR ANY CONTENT OTHER THAN FOR PERSONAL USE;

MODIFY, REVERSE ENGINEER OR CREATE ANY DERIVATIVE WORKS BASED UPON THE SITE OR ANY CONTENT;

IMPERSONATE ANY PERSON OR ENTITY, OR FALSELY STATE OR OTHERWISE MISREPRESENT YOUR AFFILIATION WITH ANY PERSON OR ENTITY;

"STALK" OR OTHERWISE HARASS INCLUDING ADVOCATING HARASSMENT OF ANOTHER, ENTRAP OR HARM ANY THIRD PARTY INCLUDING HARMING MINORS IN ANY WAY;

INTENTIONALLY VIOLATE ANY APPLICABLE LOCAL, STATE, NATIONAL OR INTERNATIONAL LAW;

TRANSMIT, UPLOAD, POST, E-MAIL, SHARE, DISTRIBUTE, REPRODUCE, OR OTHERWISE MAKE AVAILABLE ANY SOFTWARE VIRUSES, MALWARE, PROGRAM, CODE, FILE, OR OTHER MATERIAL INTENDED TO INTERRUPT, DISRUPT, ALTER, DESTROY, OR LIMIT ANY PART OF THE SITE; AND/OR

ENGAGE OR MAKE ANY UNSOLICITED OR UNAUTHORIZED ADVERTISING, SOLICITATION OR PROMOTIONAL MATERIAL, INCLUDING CHAIN LETTERS, MASS MAILINGS, OR ANY FORM OF "SPAM."

B. WE ALSO GRANT YOU A LIMITED, REVOCABLE, NON-TRANSFERABLE, AND NON-EXCLUSIVE LICENSE TO CREATE A HYPERLINK TO THE HOMEPAGE OF THE SITE FOR PERSONAL, NON-COMMERCIAL USE ONLY. A WEBSITE THAT LINKS TO THE SITE (I) MAY LINK TO, BUT NOT REPLICATE, ANY AND/OR ALL OF OUR CONTENT; (II) MAY NOT IMPLY THAT WE ARE ENDORSING SUCH WEBSITE OR ITS SERVICES OR PRODUCTS; (III) MAY NOT MISREPRESENT ITS RELATIONSHIP WITH US; (IV) MAY NOT CONTAIN CONTENT THAT COULD BE CONSTRUED AS DISTASTEFUL, OBSCENE, OFFENSIVE CONTROVERSIAL OR ILLEGAL OR INAPPROPRIATE FOR ANY AGES (AS DETERMINED IN OUR SOLE DISCRETION); (V) MAY NOT PORTRAY US OR OUR PRODUCTS OR SERVICES, IN A FALSE, MISLEADING, DEROGATORY, OR OTHERWISE OFFENSIVE OR OBJECTIONABLE MANNER, OR ASSOCIATE US WITH UNDESIRABLE PRODUCTS, SERVICES, OR OPINIONS; AND/OR (VI) MAY NOT LINK TO ANY PAGE OF THE SITE OTHER THAN THE HOME PAGE. WE MAY, IN OUR SOLE DISCRETION, REQUEST THAT YOU REMOVE ANY LINK TO THE SITE, AND UPON RECEIPT OF SUCH REQUEST, YOU SHALL IMMEDIATELY REMOVE SUCH LINK AND CEASE ANY LINKING UNLESS SEPARATELY AND EXPRESSLY AUTHORIZED IN WRITING BY US TO RESUME LINKING.

C. ANY UNAUTHORIZED USE BY YOU OF THE SITE OR ANY AND/OR ALL OF OUR CONTENT AUTOMATICALLY TERMINATES THE LIMITED LICENSES SET FORTH IN THIS SECTION V WITHOUT PREJUDICE TO ANY OTHER REMEDY PROVIDED BY APPLICABLE LAW OR THESE TERMS AND CONDITIONS.

VI. YOUR OBLIGATIONS AND RESPONSIBILITIES

A. BY ACCESSING OR USING THE SITE OR ANY CONTENT, YOU AGREE THAT YOU WILL COMPLY WITH THESE TERMS AND CONDITIONS AND ANY WARNINGS OR INSTRUCTIONS ON THE SITE. YOU AGREE THAT WHEN ACCESSING OR USING THE SITE OR ANY CONTENT, YOU WILL ACT IN ACCORDANCE WITH THE LAW, CUSTOM AND IN GOOD FAITH. YOU MAY NOT MAKE ANY CHANGE OR ALTERATION TO THE SITE OR ANY CONTENT OR SERVICES THAT MAY APPEAR ON THIS SITE AND MAY NOT IMPAIR IN ANY WAY THE INTEGRITY OR OPERATION OF THE SITE. WITHOUT LIMITING THE GENERALITY OF ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, IF YOU WILLFULLY OR NEGLIGENTLY OR WILLFULLY AND WANTONLY BREACH ANY OF THE OBLIGATIONS SET FORTH IN THESE TERMS AND CONDITIONS, YOU SHALL BE LIABLE FOR ALL THE LOSSES AND DAMAGES THAT THIS MAY CAUSE TO IC, OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS.

B. IF YOU ACCESS THE SITES VIA YOUR MOBILE PHONE, WE DO NOT CURRENTLY CHARGE FOR THIS ACCESS. PLEASE BE AWARE THAT YOUR CARRIER'S NORMAL RATES AND FEES, SUCH AS DATA CHARGES, WILL STILL APPLY.

VII. THIRD PARTY LINKS

A. WE ARE NOT RESPONSIBLE FOR THE CONTENT OF ANY OFF-WEBSITE PAGES OR ANY OTHER WEBSITES LINKED TO OR FROM THE SITE INCLUDING THIRD PARTY SITES. LINKS APPEARING ON THE SITE ARE FOR CONVENIENCE ONLY AND ARE NOT AN ENDORSEMENT BY US, OUR AFFILIATES OR OUR PARTNERS OF THE REFERENCED CONTENT, PRODUCT, SERVICE, OR SUPPLIER. YOUR LINKING TO OR FROM ANY OFF-WEBSITE PAGES OR OTHER WEBSITES INCLUDING THIRD PARTY SITES IS AT YOUR OWN RISK. WE ARE IN NO WAY RESPONSIBLE FOR EXAMINING OR EVALUATING, AND WE DO NOT WARRANT THE OFFERINGS OF, OFF-WEBSITE PAGES OR ANY OTHER WEBSITES LINKED TO OR FROM THE SITE (INCLUDING THIRD PARTY SITES), NOR DO WE ASSUME ANY RESPONSIBILITY OR LIABILITY FOR THE ACTIONS, CONTENT, PRODUCTS, OR SERVICES OF SUCH PAGES AND WEBSITES, INCLUDING, WITHOUT LIMITATION, THEIR PRIVACY POLICIES AND TERMS AND CONDITIONS.

B. YOU SHOULD CAREFULLY REVIEW THE TERMS AND CONDITIONS AND PRIVACY POLICIES OF ALL OFF-WEBSITE PAGES AND OTHER WEBSITES (INCLUDING THIRD PARTY SITES) THAT YOU VISIT.

VIII. USER CONTENT

A. WHEN YOU TRANSMIT, UPLOAD, POST, E-MAIL, SHARE, DISTRIBUTE, REPRODUCE OR OTHERWISE MAKE AVAILABLE SUGGESTIONS, IDEAS, INQUIRIES, FEEDBACK, DATA, TEXT, SOFTWARE, MUSIC, SOUND, PHOTOGRAPHS, GRAPHICS, IMAGES, VIDEOS, MESSAGES OR OTHER MATERIALS ("USER CONTENT") ON THE SITE IN ANY MANNER (INCLUDING, BUT NOT LIMITED TO, THROUGH THE “CONTACT US” FORM) YOU ARE ENTIRELY RESPONSIBLE FOR SUCH USER CONTENT. YOU HEREBY GRANT TO US A PERPETUAL, WORLDWIDE, IRREVOCABLE, UNRESTRICTED, NON-EXCLUSIVE, ROYALTY-FREE LICENSE TO USE, COPY, LICENSE, SUBLICENSE, ADAPT, DISTRIBUTE, DISPLAY, PUBLICLY PERFORM, REPRODUCE, TRANSMIT, MODIFY, EDIT, AND OTHERWISE EXPLOIT SUCH USER CONTENT THROUGHOUT THE WORLD, IN ALL MEDIA NOW KNOWN OR HEREAFTER DEVELOPED, FOR ANY PURPOSE WHATSOEVER, INCLUDING WITHOUT LIMITATION, DEVELOPING, MANUFACTURING, DISTRIBUTING AND MARKETING PRODUCTS.

B. YOU REPRESENT AND WARRANT THAT YOU OWN OR OTHERWISE CONTROL THE RIGHTS TO YOUR USER CONTENT. YOU AGREE NOT TO ENGAGE IN OR ASSIST OR ENCOURAGE OTHERS TO ENGAGE IN TRANSMITTING, UPLOADING, POSTING, EMAILING, SHARING, DISTRIBUTING, REPRODUCING, OR OTHERWISE MAKING AVAILABLE USER CONTENT THAT (i) IS UNLAWFUL, HARMFUL, THREATENING, ABUSIVE, HARASSING, TORTIOUS, DEFAMATORY, VULGAR, OBSCENE, PORNOGRAPHIC, LIBELOUS, INVASIVE OF ANOTHER'S PRIVACY, HATEFUL, OR RACIALLY, ETHNICALLY OR OTHERWISE OBJECTIONABLE; (ii) YOU DO NOT HAVE A RIGHT TO MAKE AVAILABLE UNDER ANY LAW OR UNDER CONTRACTUAL OR FIDUCIARY RELATIONSHIPS; (iii) IS KNOWN BY YOU TO BE FALSE, FRAUDULENT, INACCURATE OR MISLEADING; (iv) YOU WERE COMPENSATED FOR OR GRANTED ANY CONSIDERATION BY ANY THIRD PARTY; OR (v) INFRINGES ANY PATENT, TRADEMARK, TRADE SECRET, COPYRIGHT OR OTHER PROPRIETARY RIGHTS OF ANY PARTY.

C. WE ARE IN NO WAY RESPONSIBLE FOR EXAMINING OR EVALUATING USER CONTENT, NOR DO WE ASSUME ANY RESPONSIBILITY OR LIABILITY FOR THE USER CONTENT. WE DO NOT ENDORSE OR CONTROL THE USER CONTENT TRANSMITTED OR POSTED ON THE SITE AND THEREFORE, WE DO NOT GUARANTEE THE ACCURACY, INTEGRITY OR QUALITY OF USER CONTENT. YOU UNDERSTAND THAT BY USING THE SITE, YOU MAY BE EXPOSED TO USER CONTENT THAT IS OFFENSIVE, INDECENT OR OBJECTIONABLE TO YOU. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE IN ANY WAY FOR ANY USER CONTENT, INCLUDING WITHOUT LIMITATION, FOR ANY ERRORS OR OMISSIONS IN ANY USER CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED BY YOU AS A RESULT OF THE USE OF ANY USER CONTENT TRANSMITTED, UPLOADED, POSTED, E-MAILED OR OTHERWISE MADE AVAILABLE VIA THE SITE. YOU HEREBY WAIVE ALL RIGHTS TO ANY CLAIMS AGAINST US FOR ANY ALLEGED OR ACTUAL INFRINGEMENTS OF ANY PROPRIETARY RIGHTS, RIGHTS OF PRIVACY AND PUBLICITY, MORAL RIGHTS, AND RIGHTS OF ATTRIBUTION IN CONNECTION WITH USER CONTENT.

D. YOU ACKNOWLEDGE THAT WE HAVE THE RIGHT (BUT NOT THE OBLIGATION) IN OUR SOLE DISCRETION TO REFUSE TO POST OR REMOVE ANY USER CONTENT AND WE RESERVE THE RIGHT TO CHANGE, CONDENSE, OR DELETE ANY USER CONTENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING OR ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE HAVE THE RIGHT TO REMOVE ANY USER CONTENT THAT VIOLATES THESE TERMS AND CONDITIONS OR IS OTHERWISE OBJECTIONABLE AND WE RESERVE THE RIGHT TO REFUSE SERVICE AND/OR TERMINATE ACCOUNTS WITHOUT PRIOR NOTICE FOR ANY USERS WHO VIOLATE THESE TERMS AND CONDITIONS OR INFRINGE THE RIGHTS OF OTHERS.

E. DELETION OF USER CONTENT

1. IF YOU WISH TO DELETE CERTAIN PUBLIC USER CONTENT, SUCH AS YOUR POSTING(S), ON OUR WEBSITE OR IN CONNECTION WITH OUR MOBILE APPLICATIONS, PLEASE CONTACT US BY EMAIL AT INFO@IDENTITYNARRATIVE.COM AND INCLUDE THE FOLLOWING INFORMATION IN YOUR DELETION REQUEST: FIRST NAME, USER NAME/SCREEN NAME (IF APPLICABLE), EMAIL ADDRESS ASSOCIATED WITH OUR WEBSITE AND/OR MOBILE APPLICATIONS, YOUR REASON FOR DELETING THE POSTING, AND DATE(S) OF POSTING(S) YOU WISH TO DELETE (IF YOU HAVE IT). WE MAY NOT BE ABLE TO PROCESS YOUR DELETION REQUEST IF YOU ARE UNABLE TO PROVIDE SUCH INFORMATION TO US.

PLEASE ALLOW UP TO SEVEN (7) BUSINESS DAYS TO PROCESS YOUR DELETION REQUEST. WE ALSO NOTE THAT IT MAY NOT BE POSSIBLE TO ENTIRELY DELETE POSTING(S) BECAUSE CACHED WEB PAGES MAY CONTINUE TO EXIST.

IX. NOTICES OF CLAIMED COPYRIGHT INFRINGEMENT

A. WE RESPECT THE INTELLECTUAL PROPERTY OF OTHERS AND REQUIRE THAT USERS OF THE SITES DO THE SAME. WE ALSO MAINTAIN A POLICY THAT PROVIDES FOR THE TERMINATION IN APPROPRIATE CIRCUMSTANCES OF THE SITES’ USE PRIVILEGES OF USERS WHO ARE REPEAT INFRINGERS OF INTELLECTUAL PROPERTY RIGHTS. CONSISTENT WITH THE DIGITAL MILLENNIUM COPYRIGHT ACT, IF YOU BELIEVE THAT COPYRIGHTED MATERIALS HAVE BEEN COPIED IN A WAY THAT CONSTITUTES COPYRIGHT INFRINGEMENT, PLEASE SEND AN EMAIL OR WRITTEN NOTICE TO OUR DESIGNATED AGENT FOR NOTICES OF INFRINGEMENT AND PROVIDE THE FOLLOWING:

1. A PHYSICAL OR ELECTRONIC SIGNATURE OF A PERSON AUTHORIZED TO ACT ON BEHALF OF THE OWNER OF THE COPYRIGHT INTEREST THAT YOU CLAIM IS INFRINGED;

2. IDENTIFICATION OF THE COPYRIGHTED WORK(S) THAT YOU CLAIM HAS BEEN INFRINGED;

3. A DESCRIPTION OF THE MATERIAL THAT YOU CLAIM IS INFRINGING AND THE LOCATION OF THAT MATERIAL ON THE SITE;

4. YOUR ADDRESS, TELEPHONE NUMBER AND EMAIL ADDRESS;

5. A STATEMENT BY YOU THAT YOU HAVE A GOOD FAITH BELIEF THAT THE USE OF THE MATERIAL IN THE MANNER COMPLAINED OF IS NOT AUTHORIZED BY THE COPYRIGHT OWNER, ITS AGENT, OR THE LAW; AND

6. A STATEMENT BY YOU, MADE UNDER PENALTY OF PERJURY, THAT THE ABOVE INFORMATION IN YOUR NOTICE IS ACCURATE AND THAT YOU ARE THE COPYRIGHT OWNER OR AUTHORIZED TO ACT ON THE COPYRIGHT OWNER'S BEHALF.

B. OUR DESIGNATED AGENT FOR NOTICE FOR CLAIMS OF COPYRIGHT INFRINGEMENTS M. RICHARDSON-LOWRY, MANAGING MEMBER, ILILEWA, 155 NORTH WACKER DRIVE, SUITE 4250, CHICAGO, IL 60606. TELEPHONE NUMBER 1.302.515-0502. EMAIL AT ADMIN@ILILEWA.COM.

NOTE: THE ABOVE CONTACT INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING IC THAT COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS AND SHOULD BE DIRECTED TO OUR CLIENT SERVICES GROUP BY EMAIL TO CONCIERGE@IDENTITYNARRATIVE.COM.

X. INTELLECTUAL PROPERTY

A. OWNERSHIP. THE IC WEBSITES AND MATERIAL ON THE THOSE WEBSITES (INCLUDING ALL INTELLECTUAL PROPERTY OF ANY NATURE, WHETHER REGISTERED OR UNREGISTERED, INCLUDING DRAWINGS, DESIGNS, ILLUSTRATIONS, PHOTOGRAPHS, VIDEOS, SOUNDTRACKS, WRITTEN TEXT, LOGOS, TRADEMARKS) ARE THE EXCLUSIVE PROPERTY OF IC AND ITS AFFILIATES AND SUBSIDIARIES. YOU MAY NOT REPRODUCE BY ANY MEANS OR PROCESS (EXCEPT AS EXPRESSLY PROVIDED HEREIN), IN WHOLE OR IN PART, DISTRIBUTE, PUBLISH, TRANSMIT, CREATE DERIVATIVE WORKS BASED ON, MODIFY OR SELL ANY MATERIAL CONTAINED ON IC WEBSITES.

THE “ILILEWA” TRADEMARK AND ALL OTHER IC RELATED MARKS AND LOGOS, WHETHER REGISTERED OR NOT REGISTERED, DISPLAYED ON OUR WEBSITES, AS WELL AS OUR DOMAIN “NAMES " ARE AND WILL REMAIN THE EXCLUSIVE PROPERTY OF IC. ANY REPRODUCTION, DISTRIBUTION, TRANSMISSION, MODIFICATION, OR USE OF ANY IC TRADEMARKS FOR ANY PURPOSE IS PROHIBITED.

B. PROPRIETARY MARKINGS. YOU MAY NOT REMOVE ANY COPYRIGHT, TRADEMARK OR OTHER PROPRIETARY NOTICE CONTAINED ON THE OUR WEBSITE OR ANY CONTENT CONTAINED THEREIN.

C. FEEDBACK. YOU AGREE THAT ANY AND ALL FEEDBACK, REVIEWS, SUGGESTIONS, DESIGNS, CONCEPTS, PHOTOGRAPHS, TESTIMONIALS, AND OTHER ITEMS OR MATERIALS (EXCEPT FOR YOUR PERSONAL INFORMATION) DISCLOSED OR SUBMITTED TO IC THROUGH THIS WEBSITE OR BY OTHER MEANS ("SUBMISSIONS") ARE NEITHER CONFIDENTIAL OR PROPRIETARY TO YOU AND MAY BE USED BY IC WITHOUT RESTRICTION OR COMPENSATION. BY MAKING A SUBMISSION TO IC, YOU GRANT TO IC UNDER ALL RIGHT, TITLE AND INTEREST, INCLUDING COPYRIGHTS, IN THE SUBMISSION A NONEXCLUSIVE, ROYALTY-FREE, PERPETUAL, IRREVOCABLE, AND FULLY SUBLICENSABLE RIGHT TO USE, REPRODUCE, MODIFY, ADAPT, PUBLISH, TRANSLATE, CREATE DERIVATIVE WORKS FROM, DISTRIBUTE, DISPLAY AND OTHERWISE FULLY EXPLOIT SUCH SUBMISSIONS. IC HAS NO OBLIGATION (i) TO KEEP ANY SUBMISSION CONFIDENTIAL; (ii) TO PAY YOU OR ANYONE ANY COMPENSATION FOR ANY SUBMISSION OR FOR USING A SUBMISSION; OR (iii) TO RESPOND TO OR ACKNOWLEDGE ANY SUBMISSION. YOU REPRESENT AND WARRANT THAT NO SUBMISSION YOU MAKE WILL VIOLATE ANY RIGHT OF ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, COPYRIGHT, TRADEMARK, PATENT, TRADE SECRET, PRIVACY OR OTHER PERSONAL OR PROPRIETARY RIGHT. BY MAKING A SUBMISSION, YOU AGREE THAT IC HAS THE RIGHT (BUT NOT THE OBLIGATION) TO COPY, PUBLISH, DISTRIBUTE OR USE SUCH SUBMISSION FOR ANY PURPOSE, INCLUDING, BUT NOT LIMITED TO, ADVERTISING, PROMOTIONAL, PRODUCT DEVELOPMENT OR OTHER COMMERCIAL PURPOSES, WITHOUT COMPENSATION TO YOU OR TO ANY OTHER PERSON. YOU ARE AND SHALL REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF ANY SUBMISSION YOU MAKE.

XI. USE RESTRICTIONS

A. NO SCRAPING. YOU MAY NOT USE ANY AUTOMATIC DEVICE, PROGRAM, OR METHODOLOGY (INCLUDING, WITHOUT LIMITATION, “PAGE-SCRAPE,” “ROBOT,” OR “SPIDER”), OR ANY SIMILAR OR EQUIVALENT MANUAL PROCESS, TO ACCESS, ACQUIRE, COPY, OR MONITOR ANY PORTION OF THE WEBSITE, TO OBTAIN OR ATTEMPT TO OBTAIN ANY MATERIALS, DOCUMENTS OR INFORMATION THROUGH ANY MEANS NOT PURPOSELY MADE AVAILABLE THROUGH THE WEBSITE. IC RESERVES THE RIGHT TO BAR ANY SUCH ACTIVITY.

NO CIRCUMVENTION. YOU MAY NOT ATTEMPT TO GAIN UNAUTHORIZED ACCESS TO ANY PORTION OR FEATURE OF THE WEBSITE, OR ANY OTHER SYSTEMS OR NETWORKS CONNECTED TO THE WEBSITE BY HACKING, PASSWORD “MINING” OR ANY OTHER ILLEGITIMATE MEANS.

IN ADDITION, YOU MAY NOT PROBE, SCAN OR TEST THE VULNERABILITY OF THE WEBSITE OR ANY NETWORK CONNECTED TO THE WEBSITE, NOR BREACH THE SECURITY OR AUTHENTICATION MEASURES ON THE WEBSITE. YOU MAY NOT REVERSE LOOK-UP, TRACE OR SEEK TO TRACE ANY INFORMATION ON ANY OTHER USER OF OR VISITOR TO THE WEBSITE, OR ANY OTHER CLIENT OF IC, OR EXPLOIT THE WEBSITE OR ANY SERVICE OR INFORMATION MADE AVAILABLE OR OFFERED BY OR THROUGH THE WEBSITE, IN ANY WAY WHERE THE PURPOSE IS TO REVEAL ANY INFORMATION, INCLUDING BUT NOT LIMITED TO PERSONAL IDENTIFICATION OR INFORMATION, OTHER THAN YOUR OWN INFORMATION, AS PROVIDED FOR BY THE WEBSITE.

C. NO INTERFERENCE. YOU AGREE NOT TO USE ANY DEVICE, SOFTWARE OR ROUTINE TO INTERFERE OR ATTEMPT TO INTERFERE WITH THE PROPER WORKING OF THE WEBSITE OR ANY TRANSACTION BEING CONDUCTED ON THE WEBSITE, OR WITH ANY OTHER PERSON’S USE OF THE WEBSITE.

D. NO UNLAWFUL USE. YOU MAY NOT USE THE WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE USE TERMS, OR TO SOLICIT THE PERFORMANCE OF ANY ILLEGAL ACTIVITY OR OTHER ACTIVITY WHICH INFRINGES THE RIGHTS OF IC OR OTHERS.

XII. TERMS AND CONDITIONS OF SALE FOR IC WEBSITES

A. THE PURCHASE OR ATTEMPTED PURCHASE BY YOU OF ANY PRODUCTS OFFERED ON IC WEBSITES IS SUBJECT TO THESE SALE TERMS. FOR EACH ORDER ON IC WEBSITES, YOUR ACCEPTANCE OF THE SALE TERMS IN FORCE AT THE DATE OF THE ORDER WILL BE REQUIRED.

1. PURCHASE – GENERAL TERMS

a). NOT FOR RESALE. ORDERS MAY ONLY BE PLACED ON THE IC WEBSITES FOR PERSONAL USE AND NOT FOR RESALE. ANY RESALE OR DISTRIBUTION OF IC PRODUCTS PURCHASED ON IC WEBSITES IS STRICTLY PROHIBITED.

b). UNITED STATES ONLY. THE IC WEBSITES MAY BE USED TO ORDER A SELECTION OF IC PRODUCTS DIRECTLY ONLINE VIA THE INTERNET FROM THE UNITED STATES ONLY AND FOR DELIVERY ONLY IN THE UNITED STATES (EXCLUDING PUERTO RICO, GUAM AND ALL OTHER U.S. POSSESSIONS AND TERRITORIES SITUATED OUTSIDE NORTH AMERICA).

c). PHONE ORDERS. YOU MAY ALSO PLACE YOUR ORDER BY TELEPHONE BY DIALING 1.855.779.7779, A TOLL FREE NUMBER AVAILABLE ONLY FROM WITHIN THE UNITED STATES) 7 DAYS A WEEK, 7AM TO 8PM CENTRAL TIME, FROM ANYWHERE WITHIN THE UNITED STATES (EXCLUDING PUERTO RICO, GUAM AND ALL OTHER U.S. POSSESSIONS AND TERRITORIES SITUATED OUTSIDE NORTH AMERICA).

d). DELIVERY. IC PRODUCTS ORDERED VIA THE IC WEBSITES AND 1.855.779.7779 MAY BE DELIVERED ONLY TO THE UNITED STATES, EXCLUDING PUERTO RICO, GUAM AND ALL OTHER U.S. POSSESSIONS AND TERRITORIES SITUATED OUTSIDE NORTH AMERICA. NOT ALL PRODUCTS MAY BE SHIPPED TO ALL LOCATIONS. IF YOU ATTEMPT TO PURCHASE A PRODUCT THAT CANNOT BE SHIPPED TO YOUR LOCATION CLIENT SERVICES WILL CONTACT YOU. PLEASE SEE THE SHIPPING AND DELIVERY SECTION FOR ADDITIONAL RESTRICTIONS.

e). RIGHT TO CANCEL. IC RESERVES THE RIGHT TO CANCEL ANY ORDER PLACED BY A CLIENT IN ITS SOLE DISCRETION AND WITHOUT LIABILITY, INCLUDING, WITHOUT LIMITATION, AN ORDER FROM A CLIENT WITH WHOM IT HAS A DISPUTE CONCERNING A PRIOR ORDER OR IF IC HAS REASONABLE CAUSE TO SUSPECT THAT SUCH CLIENT HAS VIOLATED THESE SALE TERMS, IS ENGAGED IN ANY FRAUDULENT ACTIVITY, OR FOR ANY OTHER REASON.

f). QUANTITY RESTRICTIONS. TO ENSURE THE BEST QUALITY SERVICE AND PRODUCT AVAILABILITY, YOU MAY NOT ORDER ON THE IC WEBSITE MORE THAN SIX (6) ITEMS OF THE SAME SKU NUMBER WITHIN A PERIOD OF THIRTY (30) CALENDAR DAYS. ADDITIONAL RESTRICTIONS MAY APPLY TO CERTAIN PRODUCTS OR CLASSES OF PRODUCTS. IF YOU ATTEMPT TO ORDER MORE PRODUCTS THAN ARE PERMITTED, CLIENT SERVICES WILL CONTACT YOU.

g). AVAILABILITY. ALL OFFERS OF PRODUCTS AS THEY ARE DISPLAYED ON THE IC WEBSITES ARE SUBJECT TO AVAILABILITY. IC RESERVES THE RIGHT TO CHANGE THE ITEMS PROPOSED ON THE OUR WEBSITES AT ANY TIME AND WITHOUT NOTICE. WE ATTEMPT TO PROVIDE INFORMATION ABOUT THE AVAILABILITY OF PRODUCTS AT THE TIME OF THE ORDERING, BUT AT TIMES ERRORS MAY EXIST, INCLUDING WHEN SIMULTANEOUS ORDERS OF THE SAME PRODUCT ARE BEING PLACED BY SEVERAL CLIENTS. IF A PRODUCT IS NOT AVAILABLE WITHOUT A MATERIAL DELAY AFTER YOUR PLACE YOUR ORDER, YOU WILL BE INFORMED BY EMAIL OR BY PHONE, AND YOU WILL BE ALLOWED TO WAIT UNTIL THE PRODUCT IS AVAILABLE, OR TO CANCEL YOUR ORDER. IF YOU CHOOSE TO CANCEL YOUR ORDER, ANY AMOUNTS ALREADY CHARGED WILL BE REFUNDED. IC SHALL NOT BE LIABLE IF PRODUCTS ARE NOT IN STOCK OR OTHERWISE NOT AVAILABLE.

h). AGE. YOU MUST BE 18 YEARS OR OLDER IN ORDER TO MAKE A PURCHASE ON THE IC WEBSITES, AND BY MAKING A PURCHASE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD. WE DO NOT SELL PRODUCTS OR SERVICES FOR PURCHASE BY CHILDREN, THE WEBSITE IS NOT DIRECTED AT, NOR DO WE KNOWINGLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM CHILDREN, INCLUDING THOSE UNDER THE AGE OF 13.

i). ACCOUNT. CERTAIN FEATURES OR SERVICES OFFERED ON OR THROUGH THE WEBSITE MAY REQUIRE YOU TO OPEN AN ACCOUNT. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF THE INFORMATION FOR YOUR ACCOUNT, INCLUDING YOUR PASSWORD, AND FOR ANY AND ALL ACTIVITY THAT OCCURS UNDER YOUR ACCOUNT AS A RESULT OF YOUR FAILING TO KEEP THIS INFORMATION SECURE AND CONFIDENTIAL. YOU AGREE TO NOTIFY US IMMEDIATELY OF ANY UNAUTHORIZED USE OF YOUR ACCOUNT OR PASSWORD, OR ANY OTHER BREACH OF SECURITY. YOU MAY BE HELD LIABLE FOR LOSSES INCURRED BY IC OR ANY OTHER USER OF OR VISITOR TO THE WEBSITE DUE TO SOMEONE ELSE USING YOUR ACCOUNT AS A RESULT OF YOUR FAILING TO KEEP YOUR ACCOUNT INFORMATION SECURE AND CONFIDENTIAL. ACCESS TO YOUR ACCOUNT MAY BE TERMINATED OR SUSPENDED IN OUR SOLE DISCRETION. SEE THE TERMINATION OF ACCESS SECTION FOR MORE INFORMATION.

2. PURCHASE – CONFIRMATION

a). PRE-ORDER SUMMARY. FOR EACH PRODUCT SELECTED ON THE IC WEBSITES, A SUMMARY PAGE WILL BE DISPLAYED AND MAY FEATURE THE ITEM, ITS COLORING AND REFERENCES, THE UNIT PRICE, THE QUANTITY ORDERED, AND THE TOTAL AMOUNT OWED FOR YOUR ORDER. BEFORE PLACING YOUR ORDER BY CLICKING ON THE “PURCHASE” BUTTON, PLEASE CONFIRM THAT THIS INFORMATION ACCURATELY REFLECTS YOUR SELECTION. ONCE YOU HAVE CONFIRMED YOUR ORDER IT WILL BE SUBMITTED FOR PROCESSING.

b). VISUAL ACCURACY. WHILE WE TAKE STEPS TO TRY TO ENSURE THAT THE COLORING, DESIGN, AND STYLE OF THE IC PRODUCTS IN THE PHOTOGRAPHS OR OTHER REPRESENTATIONS DISPLAYED ON THE IC WEBSITES ARE REPRESENTATIVE OF THE ORIGINAL PRODUCTS, VARIATIONS MAY OCCUR DUE TO TECHNICAL RESTRICTIONS OF COLOR REPRODUCTION ON YOUR COMPUTER EQUIPMENT AND/OR MINOR UPDATES DURING PRODUCTION. ACCORDINGLY, IC SHALL NOT BE LIABLE FOR ANY ERROR OR INACCURACY IN THE PHOTOGRAPHS OR OTHER REPRESENTATIONS OF IC PRODUCTS DISPLAYED ON THE IC WEBSITES. IF YOU HAVE ANY QUESTIONS ABOUT THE PRODUCTS, PLEASE CONTACT CLIENT SERVICES AT CONCIERGE@IDENTITYNARRATIVE.COM.

c). SUBMITTED ORDERS. ONCE YOUR ORDER IS SUBMITTED FOR PROCESSING IT MAY NOT BE AMENDED OR CANCELLED EXCEPT PURSUANT TO THE CONDITIONS PROVIDED FOR HEREIN OR PURSUANT TO APPLICABLE LAW. PLACING AN ORDER CONFIRMS YOUR ACCEPTANCE OF THE SALE TERMS. ONCE AN ORDER IS PLACED YOU WILL RECEIVE AN ORDER SUMMARY VIA EMAIL.

d). RECORDS. THE DATA COLLECTED BY THE IC WEBSITES ESTABLISHES THE TERMS OF THE TRANSACTIONS BETWEEN IC AND ITS CLIENTS. IN THE EVENT OF A DISPUTE BETWEEN IC AND ITS CLIENTS RELATING TO A TRANSACTION ENTERED INTO USING THE IC WEBSITES, AND SUBJECT TO OUR RIGHT TO CANCEL OR NOT ACCEPT AN ORDER, THE DATA COLLECTED BY IC ARE THE TERMS OF THE TRANSACTION.

3. PURCHASE – PRICING AND PAYMENT

a). LISTED PRICE. THE PRICING FOR ALL IC PRODUCTS ON THE IC WEBSITES ARE IN UNITED STATES DOLLARS AND EXCLUDE TAXES AND EXPEDITED SHIPPING COSTS (SEE "SHIPPING AND DELIVERY"). THE IC COMPANIES DO NOT CHARGE FOR GENERAL SHIPPING, EXCEPT AS OTHERWISE PROVIDED HEREIN. EXPEDITED SHIPPING COSTS ARE AS SET FORTH HEREIN AND MAY BE SUBJECT TO CHANGE FROM TIME TO TIME. IC RESERVES THE RIGHT TO MODIFY THE PRICES OF PRODUCTS OFFERED ON THE IC WEBSITES AT ANY TIME WITHOUT PRIOR NOTICE. YOU WILL BE CHARGED THE PRICES DISPLAYED ON IC WEBSITES AT THE TIME YOUR ORDER WAS CONFIRMED PROVIDED THE GOODS ORDERED WERE AVAILABLE AT THIS TIME, HOWEVER, IC RESERVES THE RIGHT NOT TO ACCEPT OR TO CANCEL YOUR ORDER IN OUR SOLE DISCRETION FOR ANY REASON WITHOUT LIABILITY, INCLUDING IF THE PRODUCTS ARE NOT AVAILABLE, ARE INCORRECTLY PRICED OR ARE OTHERWISE INCORRECTLY DESCRIBED.

b). PAYMENT METHODS. YOU ARE REQUIRED TO PAY FOR ANY ORDER PLACED ON THE IC WEBSITES IMMEDIATELY UPON CONFIRMATION OF YOUR ORDER. YOUR ORDER WILL ONLY BE PROCESSED FOR SHIPMENT ONCE WE HAVE VERIFIED YOUR PAYMENT METHOD AND RECEIVED AUTHORIZATION TO PROCESS YOUR PAYMENT. WE ONLY ACCEPT PAYMENT BY CHARGE CARD OR CREDIT CARD. ALL ORDERS ARE PAYABLE IN US DOLLARS. WE ACCEPT THE FOLLOWING CHARGE CARDS AND CREDIT CARDS: MASTERCARD, VISA, AND AMERICAN EXPRESS. DEBIT CARD USE IS ALLOWED AS CONSISTENT WITH OUR POLICIES. YOUR CHARGE CARD OR CREDIT CARD WILL ONLY BE DEBITED WHEN YOUR ORDER IS SHIPPED. IF ANY OF THE PRODUCTS IN YOUR ORDER ARE UNAVAILABLE, WE WILL ONLY CHARGE YOU THE PRICES, TAXES, AND SHIPPING COSTS FOR THE GOODS AVAILABLE.

c). TITLE. ALL PRODUCTS ORDERED THROUGH THE IC WEBSITES REMAIN THE PROPERTY OF IC UNTIL FULL PAYMENT IS TENDERED TO IC, NO MATTER THE METHOD OF PAYMENT. IN THE EVENT OF A PAYMENT DISPUTE, YOU ARE REQUIRED TO RETURN THE PRODUCTS THAT ARE THE SUBJECT OF DISPUTE TO IC IMMEDIATELY UPON REQUEST, AND TO ASSUME THE RISKS (IN PARTICULAR THE RISKS OF LOSS, THEFT, AND DAMAGE) RELATING TO SUCH PRODUCTS.

4. SHIPPING AND DELIVERY

a). RESTRICTIONS. PRODUCTS PURCHASED THROUGH THE IC WEBSITES MAY ONLY BE DELIVERED WITHIN THE UNITED STATES (EXCLUDING PUERTO RICO, GUAM AND ALL OTHER U.S. POSSESSIONS AND TERRITORIES SITUATED OUTSIDE NORTH AMERICA). IC WILL NOT PROCESS ANY ORDER FOR WHICH A POST OFFICE BOX OR APO/FPO ADDRESS, OR A HOTEL OR MOTEL ADDRESS, IS PROVIDED. ANY SUCH DELIVERY ADDRESS WILL BE REFUSED DURING THE ORDERING PROCEDURE. GOODS WILL BE SHIPPED TO THE ACCEPTED DELIVERY ADDRESS SPECIFIED DURING THE ORDERING PROCEDURE. NOT ALL PRODUCTS CAN BE SHIPPED TO ALL LOCATIONS. IF STATE OR OTHER REGULATIONS PROHIBIT SHIPPING OF PRODUCTS TO THE ADDRESS YOU SPECIFY CLIENT SERVICES WILL CONTACT YOU.

b). SIGNATURE REQUIRED. A SIGNATURE OF AN ADULT AGED 18 YEARS OR OLDER MAY BE REQUIRED FOR DELIVERY. CLIENT ASSUMES ALL RESPONSIBILITY ONCE A SIGNATURE IS OBTAINED AT THE DELIVERY ADDRESS.

c). SHIPPING COSTS. YOU WILL BE ASKED TO SELECT THE SHIPMENT METHOD YOU WOULD PREFER AS PART OF THE ORDER PROCEDURE. GENERAL SHIPPING (GROUND) IS COMPLIMENTARY, EXCEPT AS OTHERWISE PROVIDED FOR HEREIN. DELIVERY COSTS DEPEND ON THE DELIVERY SERVICE YOU SELECT. WE WILL INFORM YOU OF THE SHIPPING COSTS FOR THE SHIPMENT METHOD YOU SELECT IN THE ORDER SUMMARY DISPLAYED ON THE IC WEBSITES BEFORE YOU CONFIRM YOUR ORDER. THIS AMOUNT WILL BE PAYABLE BY YOU IN ADDITION TO THE PRICE, INCLUDING TAXES, OF THE GOODS ORDERED. IC RESERVES THE RIGHT TO DIVIDE YOUR ORDER INTO PARTIAL SHIPMENTS. IN THIS CASE, YOUR METHOD OF PAYMENT WILL BE DEBITED FOR THE GOODS SHIPPED AND FOR A SINGLE SHIPMENT.

CURRENT SHIPPING COSTS

GROUND - COMPLIMENTARY

EXPEDITED - 2ND DAY DELIVERY: $25.00

EXPEDITED - OVERNIGHT DELIVERY: $40.00

d). DELIVERY TIMING. DURING THE ORDERING PROCEDURE, WE WILL INFORM YOU OF THE TIME REQUIRED FOR DELIVERY AND THE VARIOUS FORMS OF DELIVERY AVAILABLE FOR THE GOODS PURCHASED. IN SOME CASES, SUCH AS DELIVERY TO ALASKA AND HAWAII, CERTAIN DELIVERY OPTIONS MAY NOT BE AVAILABLE OR MAY TAKE LONGER. SOME PRODUCTS MAY BE SUBJECT TO DELIVERY DELAYS. IF YOUR ORDER, OR A PART OF YOUR ORDER, IS NOT ABLE TO SHIP WITHOUT MATERIAL DELAY, CLIENT SERVICES WILL CONTACT YOU TO PROVIDE MORE DETAIL AND AN ESTIMATED SHIPPING DATE.

CURRENT EXPECTED DELIVERY TIMING

GROUND - USUALLY BETWEEN THREE (3) AND SEVEN (7) WORKING DAYS (MAY TAKE LONGER FOR ALASKA AND HAWAII).

EXPEDITED - 2-DAY: FOR ORDERS PROCESSED BEFORE 12 P.M. (CENTRAL TIME) USUALLY DELIVERED WITHIN TWO BUSINESS DAYS.

EXPEDITED - OVERNIGHT: FOR ORDERS PROCESSED BEFORE 12 P.M. (CENTRAL TIME), USUALLY DELIVERED THE FOLLOWING BUSINESS DAY. THIS OPTION IS NOT AVAILABLE FOR ADDRESSES IN HAWAII AND ALASKA.

e). TAXES. WE CHARGE AND COLLECT STATE, LOCAL, AND COUNTY TAXES FOR ONLINE TRANSACTIONS BASED ON SHIPPING ADDRESS AND AS REQUIRED BY APPLICABLE LAWS AND REGULATIONS. AN ESTIMATE OF THESE TAXES WILL BE PROVIDED DURING THE ORDERING PROCESS AND THE ACTUAL SALES TAX (IF ANY) WILL BE CALCULATED WHEN YOUR ORDER IS SHIPPED AND MAY VARY FROM THE ESTIMATED TAX. APPLICABLE TAXES WILL BE APPLIED TO ORDERS SHIPPED TO NEW YORK, NEW JERSEY, CALIFORNIA, TEXAS, ILLINOIS, NEVADA, AND ANY OTHER LOCATIONS WHERE WE ARE REQUIRED TO COLLECT TAXES. IF WE ARE NOT REQUIRED TO COLLECT TAXES, IT IS YOUR RESPONSIBILITY TO DETERMINE AND PAY ANY USE TAXES OR SIMILAR TAXES.

f). DELIVERY PROBLEMS. ANY DELIVERY FAILURE OR LATE DELIVERY THAT EXCEEDS TEN (10) BUSINESS DAYS SHOULD BE REPORTED TO OUR CLIENT SERVICES AS SOON AS POSSIBLE. IN ORDER FOR YOUR CLAIM OF DELIVERY FAILURE OR LATE DELIVERY TO BE ACCEPTED, YOU MUST NOTIFY US WITHIN THIRTY (30) CALENDAR DAYS FROM THE DATE OF CONFIRMATION OF YOUR ORDER.

YOU MUST CHECK THAT YOUR SHIPMENT IS CORRECT ON DELIVERY. IF THERE ARE ANY DISCREPANCIES IN YOUR ORDER, FOR EXAMPLE DAMAGED OR MISSING GOODS, WHEN YOU RECEIVE YOUR ORDER, YOU SHOULD NOTE THE NATURE OF THE PROBLEM BY HAND, IF POSSIBLE, ON THE DELIVERY NOTICE, AND SIGN. YOU MUST CONTACT US AS SOON AS POSSIBLE BUT NO LATER THAN TEN (10) CALENDAR DAYS AFTER RECEIVING THE DELIVERY.

5. RETURNS AND EXCHANGES

a). RETURNS AND EXCHANGES OF PURCHASED ITEMS. YOU MAY RETURN ANY FULL-PRICED PRODUCT ORDERED ON THE IC WEBSITES FOR EXCHANGE OR REFUND WITHIN TEN (10) CALENDAR DAYS FROM THE DELIVERY DATE; PROVIDED HOWEVER SAMPLE ILLUSTRATION VIAL(S) ARE NOT RETURNABLE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED WITH ALL TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING (INCLUDING, IF POSSIBLE, THE ORIGINAL DELIVERY BOX). THE ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN. IC WILL DETERMINE IN ITS SOLE DISCRETION WHETHER THE PRODUCTS ARE IN ORIGINAL CONDITION WHEN RETURNED. IF IC DETERMINES THAT THE PRODUCTS ARE NOT IN ORIGINAL CONDITION THEY WILL BE RETURNED TO YOU. PLEASE ALLOW UP TO TEN (10) BUSINESS DAYS FOR THE PROCESSING OF YOUR RETURN.

RETURNING A PRODUCT FOR EXCHANGE OR REFUND IS AT NO ADDITIONAL COST IF YOU USE OUR PRE-PAID LABELS. TO RETURN A PRODUCT, LOGIN TO YOUR ACCOUNT TO REQUEST A RETURNS MERCHANDISE AUTHORIZATION (COMMONLY REFERRED TO AS “RMA”) AND TO DOWNLOAD A PRE-PAID SHIPPING LABEL. ADDITIONAL INSTRUCTIONS MAY BE PROVIDED ON THE INVOICE OR THROUGH THE RETURN PROCESS. IN ORDER TO RETURN A PRODUCT AT NO ADDITIONAL COST TO YOU, YOU MUST RETURN IT TO USING OUR CARRIER BY USING OUR SYSTEM OF PRE-PAID RETURN LABELS. IC DOES NOT TAKE TITLE TO ANY RETURNED PRODUCTS UNTIL THEY ARE RECEIVED BY US.

b). RESTRICTIONS.

(i) PERSONALIZED OR ALTERED PRODUCTS. A PRODUCT ORDERED ON THE IC WEBSITES THAT HAS BEEN PERSONALIZED, OR A PRODUCT THAT HAS BEEN ALTERED OR TAILORED IN ANY WAY, OR WASHED OR CLEANED, CANNOT BE RETURNED FOR EXCHANGE OR REFUND.

(ii) SALE AND OTHER NON-REFUNDABLE PRODUCTS. ALL PRODUCTS SOLD AS PART OF A SALE ARE FINAL AND NOT RETURNABLE, EXCHANGEABLE, OR AVAILABLE FOR STORE CREDIT. PLEASE NOTE THAT WE ARE UNABLE TO GUARANTEE AVAILABILITY OF STOCK UNTIL TIME OF SHIPMENT. IC RESERVES THE RIGHT TO DESIGNATE SOME PRODUCTS AS NON-RETURNABLE. ANY SUCH DESIGNATION WILL BE NOTED ON THE PRODUCT DETAIL PAGE.

(iii) RETAIL LOCATIONS. PRODUCTS PURCHASED IN A RETAIL LOCATION MAY NOT BE RETURNED TO THE IC WEBSITE AND MUST BE RETURNED TO THE SPECIFIC RETAILER WHERE PURCHASED. PRODUCTS PURCHASED ON THE IC WEBSITES MAY BE RETURNED TO CERTAIN DESIGNATED RETAIL LOCATIONS. SEE THE IN-STORE RETURN SECTION BELOW FOR MORE INFORMATION.

c). RETURN OR EXCHANGE OF GIFT ITEMS.

(i). IF YOU RECEIVED AN ITEM AS A GIFT FROM IC, YOU MAY EXCHANGE IT FOR ANOTHER ITEM OF EQUAL OR GREATER VALUE WITHIN TEN (10) CALENDAR DAYS OF DELIVERY. YOU, THE GIFT RECIPIENT, MUST PAY THE DIFFERENCE IN PRICE. PLEASE CONTACT CLIENT SERVICES AT CONCIERGE@IDENTITYNARRATIVE.COM TO RECEIVE A PRE-PAID LABEL BY EMAIL.

(ii). YOU MAY EXCHANGE THE GIFT ITEM EITHER (1) FOR A DIFFERENT ITEM OF EQUAL OR GREATER VALUE, OR (2) MULTIPLE ITEMS THAT TOGETHER ARE EQUAL TO OR GREATER IN VALUE THAN THE PURCHASED PRODUCTS. SHIPPING COSTS ARE EXCLUDED FROM THE VALUE OF AN EXCHANGE.

d). RETURNS AND SHIPPING COSTS. IF YOU RETURN PRODUCTS FOR EXCHANGE, THE SHIPPING COSTS, IF APPLICABLE, FOR THE FIRST DELIVERY WILL NOT BE REFUNDED. HOWEVER, YOU WILL NOT BE CHARGED FOR THE SHIPPING COSTS OF ONE EXCHANGE DELIVERY PER ORDER. ONLY ONE EXCHANGE PER ITEM WILL BE HONORED.

IF YOU REQUEST A REFUND, THE ORIGINAL SHIPPING COSTS WILL BE REFUNDED ONLY IF THE PRODUCTS ARE RETURNED BECAUSE THEY WERE NOT AS ORDERED OR WERE DAMAGED.

e). ADDITIONAL TERMS FOR PERSONAL CARE, COSMETICS AND FRAGRANCE PRODUCTS.

IN ADDITION TO THE CONDITIONS DESCRIBED ABOVE, FOR PERSONAL CARE, COSMETIC AND FRAGRANCE PRODUCTS TO BE RETURNED THEY MUST NOT BE OPENED (MUST BE IN ORIGINAL PACKAGING WITH TRANSPARENT FILM INTACT WHERE TRANSPARENT FILM IS USED). IF THE TRANSPARENT FILM HAS BEEN OPENED OR REMOVED THE ITEM WILL NOT BE ACCEPTED FOR RETURN OR EXCHANGE.

IN THE EVENT A PERSONAL CARE, COSMETIC OR FRAGRANCE PRODUCT IS DEFECTIVE OR DAMAGED DURING DELIVERY, YOU MUST CONTACT CLIENT SERVICES AT CONCIERGE@IDENTITYNARRATIVE.COM FOR ADDITIONAL INSTRUCTIONS PRIOR TO AN ATTEMPTED RETURN.

f). NON PRE-PAID RETURNS. IF YOU ARE UNABLE TO USE, OR DO NOT WISH TO USE, OUR PRE-PAID LABEL SERVICE, PLEASE CONTACT CLIENT SERVICES TO OBTAIN AN RMA NUMBER. YOU CAN THEN SHIP THE RETURN TO:

ILILEWA COMPANIES

155 NORTH WACKER DRIVE

CHICAGO, IL 60606

ATTN: IC E-COMMERCE, CLIENT SERVICES GROUP

RMA#:[INCLUDE NUMBER OBTAINED FROM CLIENT SERVICES.]

YOU ARE RESPONSIBLE FOR INSURING YOUR PACKAGE FOR THE FULL RETAIL VALUE OF THE ITEM. YOU AGREE TO BEAR THE RISKS OF THE SHIPPING METHOD YOU HAVE CHOSEN, AND IC WILL NOT BE RESPONSIBLE OR LIABLE IF ANY ITEM YOU RETURN TO THE IC WEBSITE IS LOST, MISPLACED, OR DELIVERED LATE. NEITHER THE ORIGINAL SHIPPING COSTS NOR THE COSTS YOU PAY TO SHIP YOUR RETURN WILL BE REFUNDED TO YOU.

g). IN-STORE RETURN. PRODUCTS PURCHASED THROUGH THE IC WEBSITES CANNOT BE RETURNED TO THIRD PARTY POINTS OF SALE LOCATIONS.

h). REFUND. IF YOU REQUEST A REFUND FOR RETURNED PRODUCTS, IC WILL USE COMMERCIALLY REASONABLE EFFORTS TO ENSURE THAT ANY REFUND WILL BE MADE WITHIN TEN (10) BUSINESS DAYS OF RECEIPT OF THE GOODS CONSISTENT WITH THE PROVISIONS OF THESE TERMS AND CONDITIONS. ALL REFUNDS SHALL BE MADE TO THE ORIGINAL FORM OF PAYMENT. UNDER NO CIRCUMSTANCES WILL IC GRANT YOU AN ELECTRONIC CREDIT USABLE ON THE IC WEBSITES, NOR WILL WE ISSUE A STORE CREDIT FOR USE IN A IC PRODUCT RETAIL LOCATION.

6. ADDITIONAL TERMS OF SALE REQUIREMENTS

A. FOR THE AVOIDANCE OF DOUBT, THE FOLLOWING ADDITIONAL TERMS OF SALE (HEREINAFTER “ADDITIONAL TERMS”) APPLY TO YOUR USE OF THE POINT OF SALE SERVICES ON IC WEBSITES AND ANY PURCHASE OR ATTEMPTED PURCHASE YOU MAKE.

(1) TERMINATION OF ACCESS

a). TERMINATION. YOU AGREE THAT IC MAY, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, TERMINATE YOUR ACCESS TO THE WEBSITE AND/OR BLOCK YOUR FUTURE ACCESS TO THE WEBSITE IF WE DETERMINE THAT YOU HAVE VIOLATED ANY OF OUR TERMS, INCLUDING THE USE TERMS, THE SALE TERMS, THE ADDITIONAL TERMS, AND THE PRIVACY POLICY. YOU ALSO AGREE THAT ANY VIOLATION BY YOU OF ANY OF OUR TERMS, WILL CONSTITUTE AN UNLAWFUL AND UNFAIR BUSINESS PRACTICE, AND WILL CAUSE IRREPARABLE HARM TO IC, FOR WHICH MONETARY DAMAGES WOULD BE INADEQUATE, AND YOU CONSENT TO IC OBTAINING ANY INJUNCTIVE OR EQUITABLE RELIEF THAT IC DEEMS NECESSARY OR APPROPRIATE IN SUCH CIRCUMSTANCES WITHOUT THE POSTING OF ANY BOND. THESE REMEDIES ARE IN ADDITION TO ANY OTHER REMEDIES IC MAY HAVE AT LAW OR IN EQUITY.

YOU AGREE THAT IC MAY, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, TERMINATE YOUR ACCESS TO THE WEBSITE, FOR CAUSE, WHICH INCLUDES (BUT IS NOT LIMITED TO) (i) REQUESTS BY LAW ENFORCEMENT OR OTHER GOVERNMENT AGENCIES, (ii) A REQUEST BY YOU (SELF-INITIATED ACCOUNT DELETIONS), (iii) DISCONTINUANCE OR MATERIAL MODIFICATION OF THE WEBSITE OR ANY SERVICE OFFERED ON OR THROUGH THE WEBSITE, OR (iv) UNEXPECTED TECHNICAL ISSUES OR PROBLEMS.

b). RECOVERY OF COSTS. IF IC DOES TAKE ANY LEGAL ACTION AGAINST YOU AS A RESULT OF YOUR VIOLATION OF THESE USE TERMS, IC WILL BE ENTITLED TO RECOVER FROM YOU, AND YOU AGREE TO PAY, ALL REASONABLE ATTORNEYS’ FEES AND COSTS OF SUCH ACTION, IN ADDITION TO ANY OTHER RELIEF GRANTED TO IC. YOU AGREE THAT IC WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR TERMINATION OF YOUR ACCESS TO THE WEBSITE AS A RESULT OF ANY VIOLATION OF OUR TERMS, INCLUDING THE USE TERMS, THE SALE TERMS, THE ADDITIONAL TERMS, AND THE PRIVACY POLICY.

(2) DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

THE IC WEBSITES AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. IC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE WEBSITE, CONTENT, SERVICES OR THE PRODUCTS OFFERED THROUGH THE WEBSITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IC DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT:

a).THE WEBSITE IS FREE FROM VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE MATERIAL OR MALICIOUS CODE;

b).THE INFORMATION CONTAINED ON THE WEBSITE IS ACCURATE, COMPLETE OR UP TO DATE; OR

c).THE IC WEBSITES ARE FREE OF DEFECTS OR THAT ANY INACCURACIES OR DEFECTS WILL BE CORRECTED.

BY USING THE WEBSITE, YOU AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL LOSS OF USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT AND/OR SOFTWARE THAT YOU USE IN CONNECTION WITH THIS SITE, AND THAT IC SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF, CAUSED BY OR RELATED TO YOUR USE OF THE WEBSITE. YOUR SOLE REMEDY AGAINST IC FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE.WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SOME OR ALL OF THE FOREGOING DISCLAIMERS OF WARRANTY MAY NOT APPLY TO YOU.

YOU AGREE THAT WE WILL NOT BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.

FURTHER, WE WILL NOT BE LIABLE IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS AND NO CENTS ($100.00) U.S.

YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.

(3) LIMITATION OF LIABILITIES; INDEMNITY.

IC SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ACTUAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER ARISING UNDER CONTRACT, TORT, OR ANY OTHER THEORY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE, PERFORMANCE OF, OR INFORMATION PROVIDED THROUGH THE IC WEBSITES, EVEN IF IC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, IC SHALL HAVE NO LIABILITY FOR ANY DELAY OR FAILURE TO DELIVER PRODUCTS OR OTHERWISE PERFORM ANY OBLIGATION AS SPECIFIED HEREUNDER IF THE SAME IS WHOLLY OR PARTLY CAUSED BY CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL.

IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE USE TERMS, IC IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH YOUR USE OF THE WEBSITE, IC’S LIABILITY SHALL IN NO EVENT EXCEED ONE HUNDRED DOLLARS AND NO CENTS ($100.00) U.S.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS IC, ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND PRINCIPALS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS' FEES AND COURT COSTS, ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE.

XIV. GENERAL INDEMNIFICATION

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD US HARMLESS FOR ANY LOSS, DAMAGES OR COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM ANY THIRD PARTY CLAIM, ACTION, OR DEMAND ARISING FROM (i) YOUR USE OF THE SITES OR THE SITE CONTENT IN VIOLATION OF ANY LAW, RULE, REGULATION OR BREACH OF THESE TERMS AND CONDITIONS, OR (ii) ANY PART OF USER CONTENT. YOU ALSO AGREE TO INDEMNIFY US FOR ANY LOSS, DAMAGES, OR COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM YOUR USE OF SOFTWARE ROBOTS, SPIDERS, CRAWLERS, OR SIMILAR DATA GATHERING AND EXTRACTION TOOLS, OR ANY OTHER ACTION YOU TAKE THAT IMPOSES AN UNREASONABLE BURDEN OR LOAD ON OUR INFRASTRUCTURE.

XV. LAW AND DISPUTES

OUR TERMS, INCLUDING THE USE TERMS, THE SALE TERMS, AND THE ADDITIONAL TERMS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF ILLINOIS, WITHOUT REGARD TO ITS PRINCIPLES OF CONFLICTS OF LAWS, AND SHALL GOVERN ALL MATTERS ARISING OUT OF OR RELATING TO THE USE TERMS OR SALE TERMS, INCLUDING, WITHOUT LIMITATION, THEIR VALIDITY, INTERPRETATION, CONSTRUCTION, PERFORMANCE, AND ENFORCEMENT. IN THE EVENT OF A DISPUTE, THE STATE AND FEDERAL COURTS LOCATED IN THE CIRCUIT COURT OF THE COUNTY OF COOK IN THE CITY OF CHICAGO, IL, SHALL HAVE EXCLUSIVE JURISDICTION AND YOU HEREBY AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURT AND YOU IRREVOCABLY AND UNCONDITIONALLY WAIVE AND AGREE NOT TO PLEAD OR CLAIM IN ANY SUCH COURT THAT ANY SUCH ACTION, SUIT OR PROCEEDING BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. IC SHALL BE ENTITLED TO SEEK AND OBTAIN INJUNCTIVE OR OTHER EQUITABLE RELIEF TO PROTECT ITS RIGHTS HEREUNDER WITHOUT THE NEED TO POST ANY BOND OR SURETY.

WITH RESPECT TO ANY DISPUTE, CLAIM OR CONTROVERSY REGARDING THE SITE, ALL RIGHTS AND OBLIGATIONS AND ALL ACTIONS CONTEMPLATED BY THESE TERMS AND CONDITIONS SHALL BE GOVERNED BY THE LAWS OF ILLINOIS, AS IF THE TERMS AND CONDITIONS WERE A CONTRACT WHOLLY ENTERED INTO AND WHOLLY PERFORMED WITHIN ILLINOIS. ANY DISPUTE RELATING IN ANY WAY TO YOUR USE OF THE SITE, THESE SITE TERMS AND CONDITIONS, OR THE RELATIONSHIP BETWEEN THE PARTIES (OTHER THAN CLAIMS RELATING TO THE INTELLECTUAL PROPERTY RIGHTS OF IC OR OUR AFFILIATES, PARTNERS OR LICENSORS OR CLAIMS IN EQUITY) SHALL BE SUBMITTED TO CONFIDENTIAL ARBITRATION IN ILLINOIS AND YOU AGREE TO SUBMIT YOURSELF TO THE JURISDICTION AND PROCEEDINGS THEREOF. ARBITRATION MEANS THAT AN ARBITRATOR(S) WILL DECIDE THE CLAIM, AND YOU WILL NOT HAVE THE RIGHT TO SUE IN COURT OR TO HAVE A JUDGE OR JURY DECIDE YOUR CLAIM. YOUR RIGHTS TO PREHEARING EXCHANGE OF INFORMATION AND APPEALS MAY ALSO BE LIMITED IN ARBITRATION.

IT IS FURTHER AGREED THAT ANY DISPUTE OVER THE SCOPE OF THIS ARBITRATION PROVISION AND ANY DISPUTE AS TO WHETHER A CLAIM IS ARBITRAL SHALL BE SUBMITTED TO THE ARBITRATOR FOR DECISION. NOTWITHSTANDING THE FOREGOING, TO THE EXTENT YOU HAVE IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE OUR INTELLECTUAL PROPERTY RIGHTS OR THE INTELLECTUAL PROPERTY RIGHTS OF OUR AFFILIATES, PARTNERS OR LICENSORS OR OTHERWISE HAVE A CAUSE OF ACTION IN EQUITY, WE MAY SEEK INJUNCTIVE OR OTHER APPROPRIATE RELIEF IN ANY COURT OF COMPETENT JURISDICTION AND YOU CONSENT TO JURISDICTION AND VENUE IN ANY SUCH COURT FOR SUCH PURPOSES. ARBITRATION UNDER THIS AGREEMENT SHALL BE CONDUCTED UNDER THE CONSUMER-RELATED DISPUTES SUPPLEMENTARY RULES THEN PREVAILING WITH THE AMERICAN ARBITRATION ASSOCIATION. THE ARBITRATOR'S AWARD SHALL BE BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO ARBITRATION UNDER THESE TERMS AND CONDITIONS SHALL BE JOINED TO AN ARBITRATION INVOLVING ANY OTHER PARTY SUBJECT TO THIS TERMS AND CONDITIONS, WHETHER THROUGH CLASS ARBITRATION PROCEEDINGS OR OTHERWISE.

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY, AND (i) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (ii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR RESOLVED ON A CLASS ACTION-BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (iii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

XVI. MISCELLANEOUS

A). SEVERABILITY. IF ANY PROVISION OF THE USE TERMS, SALE TERMS, OR ADDITIONAL TERMS IS DETERMINED TO BE INVALID, ILLEGAL OR UNENFORCEABLE, THE REMAINING PROVISIONS OF SHALL REMAIN IN FULL FORCE TO THE EXTENT PERMITTED BY LAW.

B). WAIVER. NO FAILURE, FORBEARANCE, NEGLECT OR DELAY OF ANY KIND OR TO ANY EXTENT ON THE PART OF IC IN CONNECTION WITH THE ENFORCEMENT OR EXERCISE OF ANY RIGHTS UNDER THE USE TERMS, THE SALE TERMS, THE ADDITIONAL TERMS SHALL AFFECT OR DIMINISH IC’S ABILITY TO ENFORCE SUCH RIGHTS OR ANY OTHER RIGHTS UNDER THE USE TERMS, THE SALE TERMS, THE ADDITIONAL TERMS.

C). CONSTRUCTION AND INTERPRETATION. REFERENCES TO ARTICLES, SECTIONS AND EXHIBITS ARE TO BE CONSTRUED AS REFERENCES TO THE ARTICLES OR SECTIONS OF THE RELEVANT PORTIONS OF THE USE TERMS, SALE TERMS, OR ADDITIONAL TERMS, UNLESS OTHERWISE INDICATED, AND TERMS SUCH AS “HEREOF,” “HEREIN,” “HEREUNDER” AND OTHER SIMILAR COMPOUNDS OF THE WORD “HERE” SHALL MEAN AND REFER TO THIS ENTIRE SET OF TERMS RATHER THAN ANY PARTICULAR PART OF THE SAME. THE PARAGRAPH HEADINGS AND CAPTIONS ARE INCLUDED MERELY FOR CONVENIENCE OF REFERENCE. THEY ARE NOT TO BE CONSIDERED PART OF, OR TO BE USED IN INTERPRETING, THE TERMS AND IN NO WAY LIMIT OR AFFECT ANY OF THE CONTENTS OF THE TERMS OR ITS PROVISIONS. WHENEVER USED, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED OR UNLESS THE CONTEXT OTHERWISE REQUIRES, ANY NOUN OR PRONOUN SHALL BE DEEMED TO INCLUDE THE PLURAL AS WELL AS THE SINGULAR AND TO COVER ALL GENDERS. THE WORDS "INCLUDES" AND "INCLUDING" WHEN USED HEREIN SHALL BE DEEMED TO BE FOLLOWED BY THE PHRASE "WITHOUT LIMITATION" UNLESS SUCH PHRASE OTHERWISE APPEARS. ANY REFERENCE TO PRODUCTS, GOODS, OR MERCHANDISE SHALL REFER TO THE ITEMS OFFERED FOR SALE ON THE WEBSITE.

XVII. CONSENT TO RECEIVE NOTICES ELECTRONICALLY BY POSTING ON THE SITE AND VIA EMAIL

YOU CONSENT TO RECEIVE ANY AGREEMENTS, NOTICES, DISCLOSURES AND OTHER COMMUNICATIONS (COLLECTIVELY, REFERRED TO AS "NOTICES") TO WHICH THESE TERMS AND CONDITIONS REFER FROM US ELECTRONICALLY INCLUDING WITHOUT LIMITATION BY E-MAIL OR BY POSTING NOTICES ON THIS SITE. YOU AGREE THAT ALL NOTICES THAT WE PROVIDE TO YOU ELECTRONICALLY SATISFY ANY LEGAL REQUIREMENT THAT SUCH COMMUNICATIONS BE IN WRITING. TO WITHDRAW YOUR CONSENT TO RECEIVE NOTICES ELECTRONICALLY, YOU MUST NOTIFY US OF YOUR WITHDRAWAL OF SUCH CONSENT BY EMAILING US TO OPT-OUT AT INFO@IDENTITYNARRATIVE.COM AND DISCONTINUE YOUR USE OF THIS SITE. IN SUCH EVENT, ALL RIGHTS GRANTED TO YOU PURSUANT TO THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO THE LIMITED LICENSES SET FORTH IN SECTION V HEREOF, SHALL AUTOMATICALLY TERMINATE. UNFORTUNATELY, WE CANNOT PROVIDE THE BENEFITS OF THIS SITE TO ANY USER THAT CANNOT CONSENT TO RECEIPT OF NOTICES ELECTRONICALLY.

PLEASE NOTE THAT THIS CONSENT TO RECEIVE NOTICES IS ENTIRELY SEPARATE FROM ANY ELECTION YOU MAY MAKE WITH RESPECT TO RECEIPT OF MARKETING COMMUNICATIONS. YOUR OPTIONS WITH RESPECT TO RECEIPT OF MARKETING COMMUNICATIONS ARE SET FORTH IN THE IC PRIVACY AND COOKIE POLICY.

XVIII. GENERAL

YOU ACKNOWLEDGE AND AGREE THAT THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN US CONCERNING YOUR USE OF THE SITE, AND SUPERSEDE AND GOVERN ALL PRIOR PROPOSALS, AGREEMENTS, OR OTHER COMMUNICATIONS.

WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME BY POSTING THE CHANGES ON THE SITE AND PROVIDING NOTICE OF SUCH CHANGE. ANY CHANGES ARE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE AND RELEASE OF NOTICE OF SUCH CHANGE. YOUR CONTINUED USE OF THE SITE THEREAFTER CONSTITUTES YOUR AGREEMENT TO ALL SUCH CHANGED TERMS AND CONDITIONS. WE MAY, WITH OR WITHOUT PRIOR NOTICE, TERMINATE ANY OF THE RIGHTS GRANTED BY THESE TERMS AND CONDITIONS. YOU SHALL COMPLY IMMEDIATELY WITH ANY TERMINATION OR OTHER NOTICE, INCLUDING, AS APPLICABLE, BY CEASING ALL USE OF THE SITE.

NOTHING CONTAINED IN THESE TERMS AND CONDITIONS SHALL BE CONSTRUED AS CREATING ANY AGENCY, PARTNERSHIP, OR OTHER FORM OF JOINT ENTERPRISE BETWEEN US. OUR FAILURE TO REQUIRE YOUR PERFORMANCE OF ANY PROVISION HEREOF SHALL NOT AFFECT OUR FULL RIGHT TO REQUIRE SUCH PERFORMANCE AT ANY TIME THEREAFTER, NOR SHALL OUR WAIVER OF A BREACH OF ANY PROVISION HEREOF BE TAKEN OR HELD TO BE A WAIVER OF THE PROVISION ITSELF. IN THE EVENT THAT ANY PROVISION OF THESE TERMS AND CONDITIONS SHALL BE UNENFORCEABLE OR INVALID UNDER ANY APPLICABLE LAW OR BE SO HELD BY ANY APPLICABLE ARBITRAL AWARD OR COURT DECISION, SUCH UNENFORCEABILITY OR INVALIDITY SHALL NOT RENDER THESE TERMS AND CONDITIONS UNENFORCEABLE OR INVALID AS A WHOLE BUT THESE TERMS AND CONDITIONS SHALL BE MODIFIED, TO THE EXTENT POSSIBLE, BY THE ADJUDICATING ENTITY TO MOST FULLY REFLECT THE ORIGINAL INTENT OF THE PARTIES AS REFLECTED IN THE ORIGINAL PROVISION.

If you have any questions regarding these Terms and Conditions, please email us at ADMIN@ILILEWA.COM.